Logging in
The LOG IN screen appears. To access
your email:
- Enter your full email address in the Username box.
If your email
address is user@domain.com, then you should enter for your
Username: user@domain.com.
- Enter your password.
Asterisks (***) will appear in this field as you
type, to help keep your password confidential.
- Click the ENTER button.
Password Guidelines
Security Requirements for Creating a Cox Password
Passwords used to login to Cox email or account services must meet all of the following requirments.
- Contain at least eight characters (or more).
- Contain at least one numeral and one letter.
- Not contain any form of the word "password."
- Not contain any form of your email address, or Cox login username.
Recommendations for Strengthening Your Passwords
Hackers have a difficult time breaking or stealing a passwords that have the following characteristics.
- Is lengthy, for example between 15 and 24 characters long.
- Contain at least one symbol or special character, such as the following: ! @ # $ % ^ & * ( )
- Contain case-sensitive lettering, such as SaMpLe4 rather than sample4.
- Not contain alphabetic series either forwards or backwards, such as ABCDEF or FEDCBA.
- Not contain numeric series, either forwards or backwards, such as 123456 or 654321.
- Not contain a string of all identical letters or numbers, such as AAAAAA or 111111.
- Not contain a common keyboard shortcut , such as ASDFG or QWERTY.
- Not contain your spouse's name or your birthday.
- Creating an Easy-To-Remember Pass Phrase
- A pass phrase is a sentence that you can remember, such as "You can't teach an old dog new tricks."
Use the first letter of each word of the sentence in your password. In this example your password would
contain "yctaodnt." Than add a numeral, special character, and capitalization, to get 4ycTaodnT! .
For additional assistance, please contact your business email administrator or your local COX customer service representative.
Click here to return to the login screen.